{"id":3,"date":"2026-04-25T16:27:38","date_gmt":"2026-04-25T16:27:38","guid":{"rendered":"https:\/\/farrucavet.pt\/?page_id=3"},"modified":"2026-07-12T21:07:43","modified_gmt":"2026-07-12T21:07:43","slug":"politica-de-privacidade","status":"publish","type":"page","link":"https:\/\/farrucavet.pt\/?page_id=3","title":{"rendered":"Pol\u00edtica de Privacidade"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A sua privacidade e a prote\u00e7\u00e3o dos seus dados pessoais s\u00e3o uma prioridade para n\u00f3s. Esta Pol\u00edtica de Privacidade explica como recolhemos, utilizamos, tratamos e protegemos os dados pessoais dos nossos clientes, tutores e utilizadores do nosso website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ao utilizar o nosso formul\u00e1rio de agendamento e os nossos servi\u00e7os, aceita as pr\u00e1ticas descritas nesta pol\u00edtica.<\/p>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-1&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-1\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">01. Quem \u00e9 o Respons\u00e1vel pelo Tratamento dos Dados?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-1\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-1-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">O respons\u00e1vel pelo tratamento dos seus dados pessoais \u00e9:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Nome\/Denomina\u00e7\u00e3o Comercial:<\/strong> Farruca Connections, Unipessoal Lda<\/li>\n\n\n\n<li><strong>NIF:<\/strong> 518712192<\/li>\n\n\n\n<li><strong>Sede\/Morada:<\/strong> Rua dos Ferreiros, Largo do Olival n\u00ba46A 2250-052 Const\u00e2ncia<\/li>\n\n\n\n<li><strong>Email de Contacto:<\/strong> geral@farrucavet.pt<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-2&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-2\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">02. Que Dados Pessoais Recolhemos?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-2\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-2-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Atrav\u00e9s do nosso website e do sistema de agendamento online, recolhemos apenas os dados estritamente necess\u00e1rios para a presta\u00e7\u00e3o do servi\u00e7o solicitado:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Dados de Identifica\u00e7\u00e3o:<\/strong> Nome e apelido.<\/li>\n\n\n\n<li><strong>Dados de Contacto:<\/strong> Endere\u00e7o de email e n\u00famero de telefone\/telem\u00f3vel.<\/li>\n\n\n\n<li><strong>Dados do Agendamento:<\/strong> Data, hora e tipo de consulta ou servi\u00e7o veterin\u00e1rio selecionado.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Nota:<\/em> N\u00e3o recolhemos dados sens\u00edveis de sa\u00fade humana atrav\u00e9s deste website. Os dados cl\u00ednicos relativos aos animais de companhia destinam-se exclusivamente \u00e0 ficha cl\u00ednica interna e ao hist\u00f3rico de sa\u00fade do animal na nossa cl\u00ednica f\u00edsica.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-3&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-3\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">03. Qual \u00e9 a Finalidade e Base Legal para o Tratamento?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-3\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-3-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Tratamos os seus dados com base no princ\u00edpio da <strong>Execu\u00e7\u00e3o de Contrato ou Dilig\u00eancias Pr\u00e9-contratuais (Artigo 6.\u00ba, n.\u00ba 1, al\u00ednea b) do RGPD)<\/strong>. As finalidades incluem:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gest\u00e3o, agendamento, altera\u00e7\u00e3o ou cancelamento de consultas veterin\u00e1rias.<\/li>\n\n\n\n<li>Envio de notifica\u00e7\u00f5es autom\u00e1ticas de confirma\u00e7\u00e3o e lembretes de consulta por email ou SMS.<\/li>\n\n\n\n<li>Contacto direto e urgente em caso de necessidade de altera\u00e7\u00e3o de hor\u00e1rios por motivos de for\u00e7a maior.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-4&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-4-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-4\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">04. Por Quanto Tempo Conservamos os Seus Dados?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-4\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-4-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Os dados recolhidos atrav\u00e9s do formul\u00e1rio de marca\u00e7\u00e3o online ser\u00e3o conservados pelo per\u00edodo estritamente necess\u00e1rio para a realiza\u00e7\u00e3o da consulta e acompanhamento cl\u00ednico do animal.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Se n\u00e3o for cliente habitual:<\/strong> Os dados de contacto do formul\u00e1rio online ser\u00e3o <em>eliminados no prazo m\u00e1ximo de 12 meses<\/em> ap\u00f3s a data da consulta agendada.<\/li>\n\n\n\n<li><strong>Se for cliente habitual:<\/strong> Os dados passam a integrar a ficha de cliente da nossa cl\u00ednica e ser\u00e3o conservados enquanto se mantiver a presta\u00e7\u00e3o de servi\u00e7os e a rela\u00e7\u00e3o comercial, ou at\u00e9 que exer\u00e7a o seu direito ao apagamento.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-5&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-5-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-5\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">05. Partilha de Dados com Terceiros<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-5\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-5-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Garantimos que <strong>n\u00e3o vendemos, alugamos ou partilhamos<\/strong> os seus dados pessoais com terceiros para fins de marketing ou publicidade. Os dados recolhidos no website s\u00e3o confidenciais e apenas partilhados com:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>O fornecedor de alojamento do nosso website (onde a base de dados do website est\u00e1 guardada de forma segura).<\/li>\n\n\n\n<li>Fornecedores de servi\u00e7os de envio de SMS ou e-mails de notifica\u00e7\u00e3o integrados no nosso sistema.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-6&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-6-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-6\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">06. Seguran\u00e7a dos Dados<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-6\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-6-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Implement\u00e1mos medidas t\u00e9cnicas e organizativas adequadas para proteger os seus dados pessoais contra a perda, destrui\u00e7\u00e3o, acesso n\u00e3o autorizado ou altera\u00e7\u00e3o. O nosso website utiliza um certificado de seguran\u00e7a <strong>SSL (HTTPS)<\/strong> que encripta toda a informa\u00e7\u00e3o transmitida entre o seu navegador e o nosso servidor durante o processo de agendamento.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-7&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-7-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-7\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">07. Quais s\u00e3o os Seus Direitos?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-7\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-7-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">De acordo com o RGPD, o utilizador e tutor tem o direito de, a qualquer momento, solicitar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Acesso:<\/strong> Saber que dados temos guardados sobre si.<\/li>\n\n\n\n<li><strong>Retifica\u00e7\u00e3o:<\/strong> Corrigir informa\u00e7\u00f5es incorretas ou desatualizadas.<\/li>\n\n\n\n<li><strong>Apagamento (&#8220;Direito a ser esquecido&#8221;):<\/strong> Solicitar a elimina\u00e7\u00e3o dos seus dados pessoais (desde que n\u00e3o existam obriga\u00e7\u00f5es legais de conserva\u00e7\u00e3o de registos cl\u00ednicos\/fiscais).<\/li>\n\n\n\n<li><strong>Portabilidade:<\/strong> Receber os seus dados num formato estruturado.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Para exercer qualquer um destes direitos, basta enviar-nos um e-mail para <a href=\"mailto:geral@farrucavet.pt\">geral@farrucavet.pt<\/a> com o seu pedido. Responderemos num prazo m\u00e1ximo de 30 dias.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tem tamb\u00e9m o direito de apresentar uma reclama\u00e7\u00e3o junto da autoridade de controlo nacional \u2014 a <strong>CNPD (Comiss\u00e3o Nacional de Prote\u00e7\u00e3o de Dados)<\/strong> \u2014 atrav\u00e9s do site <a href=\"https:\/\/www.cnpd.pt\">www.cnpd.pt<\/a>, caso considere que os seus direitos foram violados.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-8&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-8-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-8\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">08. Atualiza\u00e7\u00f5es a esta Pol\u00edtica<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-8\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-8-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Esta pol\u00edtica de privacidade pode ser atualizada periodicamente para refletir altera\u00e7\u00f5es legislativas ou melhorias nos nossos servi\u00e7os. A data da \u00faltima atualiza\u00e7\u00e3o ser\u00e1 sempre exibida no final desta p\u00e1gina.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00daltima atualiza\u00e7\u00e3o:<\/strong> 11 de Julho de 2026.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A sua privacidade e a prote\u00e7\u00e3o dos seus dados pessoais s\u00e3o uma prioridade para n\u00f3s. Esta Pol\u00edtica de Privacidade explica como recolhemos, utilizamos, tratamos e protegemos os dados pessoais dos nossos clientes, tutores e utilizadores do nosso website. Ao utilizar o nosso formul\u00e1rio de agendamento e os nossos servi\u00e7os, aceita as pr\u00e1ticas descritas nesta pol\u00edtica.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/farrucavet.pt\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/farrucavet.pt\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/farrucavet.pt\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/farrucavet.pt\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/farrucavet.pt\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":16,"href":"https:\/\/farrucavet.pt\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":523,"href":"https:\/\/farrucavet.pt\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/523"}],"wp:attachment":[{"href":"https:\/\/farrucavet.pt\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}